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FAQs

With Unique Uptown Media, you have two options.

  • Month To Month
  • 12-month contract, with a monthly bonus

Yes, our US-based call center operates 24 hours a day, seven days a week, and 365 days a year.

Yes, you will choose a local or toll-free number and can advertise the number, as your call will be directed to us.

When calls come into your assigned number, your script and operator instructions are displayed on the operator's screen in the easy-to-read software.

Our price plans have a base monthly fee and a certain number of included live operator minutes.

No, Unique Uptown Media does not charge extra for phone patching. We do not nickle and dime our clients.

Unique Uptown Media has been in business since 2017, although we have been in the industry since 1995.

No, Unique Uptown Media does not charge extra for any holiday.

All calls are answered in the order that a live operator receives them if an operator is available. If not, an auto attendant will answer with options. You will have the option of holding or leaving a message.

All live answering services are billed in per-minute increments.

24 to 48 hours.

The per-minute charge is based on $1.00 per minute.

Yes, you can change your plan according to your needs at any time.

You can have your messages sent to you by email, text, fax, and/or phone.

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